Shipping Policy

Overview

Thank you for shopping with us. We strive to provide reliable service while conducting our business with honesty, fairness, and Islamic values.

Please read our shipping policy carefully before placing your order.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not shipped on weekends or holidays.

Shipping Time

Estimated delivery time is between 14–17 business days depending on your location and shipping conditions.

Please note that shipping times are estimates and may occasionally be affected by:

• Customs processing
• Carrier delays
• Weather conditions
• High shipping volume
• Other circumstances outside our control

Order Tracking

If tracking is available for your order, tracking information will be sent once your package has been shipped.

Please allow a few days for tracking updates to appear.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for packages delayed, lost, or delivered incorrectly due to incomplete or incorrect address details provided by the customer.

Lost or Delayed Packages

While we do our best to ensure successful delivery, we are not responsible for delays caused by shipping carriers or customs.

If your package has not arrived within the estimated timeframe, please contact us and we will do our best to assist you.

Damaged Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the package and item.

Our Commitment

We aim to serve our customers with transparency, respect, and ethical business practices in accordance with Islamic values.

Contact Us

For any shipping-related questions, please contact us through our store contact page or customer support email.