Refund policy
Final Sale & No Return Policy
Overview
Thank you for shopping with us. We strive to conduct our business with honesty, fairness, and Islamic values. Please read our policy carefully before making a purchase.
By placing an order through our store, you agree to the terms below.
All Sales Are Final
Due to the nature of our products and for hygiene, quality, and business reasons, all sales are final.
We do not accept:
- Returns
- Refunds
- Exchanges
- Order cancellations after purchase
Please make sure to review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the item and packaging
If the issue is confirmed, we will work to resolve it fairly and respectfully, inshā’Allāh.
Shipping Responsibility
Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for delays, lost packages, or delivery issues caused by shipping carriers or incorrect address information provided by the customer.
Our Commitment
We aim to operate our business with transparency, trust, and ethical Islamic principles. We ask our customers to purchase sincerely and responsibly before completing their order.
Contact Us
If you have any questions regarding this policy, please contact us through our store contact page or customer support email.